Consultant, CXLign Banking
With Rivel since 2021
Livia consults with bank and credit union leadership, drawing from Customer and Prospect Benchmark report data to help bank executives assess, tailor and track their marketing, customer retention and branch expansion strategies.
Prior to joining Rivel she spent multiple years at Gartner working in various roles including business development, recruiting, and account management with a specific focus on mid-size enterprise clients in the Financials Services vertical; she partnered with C-level executives from banks, credit unions, and other financial institutions to support their top business and IT initiatives such as digital transformations, IT strategy, CRM, and security strategy.
In her free time, she likes to explore Southwest Florida and enjoys outdoor activities such as going to the beach, boating, kayaking, craft fairs and more. Some of her other hobbies include DIY projects, playing on a local coed softball team, cooking, attending country concerts, learning calligraphy, and volunteering and fostering for Big Cypress German Shepherd Rescue, which she also helps run.
She graduated with a BS in Marketing from Florida Gulf Coast University.