Client Testimonials

What our clients have to say about our work.

"I’m not one to normally write reviews, provide overwhelming feedback or give a pat on the back for the average level of service that most of us have come to expect from our “service providers”. However, the level of service, advice, and the quality of product that we have received from Rivel in the past year takes us out of the customer category and puts us into the partnership category with Rivel.

Being new to the IR role, I had a long list of potential service providers. On the surface, many of the offerings appeared to be partially commoditized, but the adage “you get what you pay for” couldn’t be more true. My experience with Rivel over the past year has been top notch from the Rivel team. The efforts from the TrendLign team with our investor perception study have provided a guiding light for my team’s messaging over the past year and helped to reset our guidance practices. Today, we completed our first investor day in three years and the quality, sophistication and professional look and feel of the product that we were able to produce was due in large part to Rivel’s StoryLign team.

It was never just the quality of the product that stood out but the level of service that truly differentiated the Rivel experience from what I believe we would have received elsewhere."

Scott Gaffner, Vice President, Investor Relations and Strategic Insights, SPX FLOW

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"Rivel has been an invaluable, trusted advisor through the multiple perception studies that they have conducted for us. They guided us through some challenging times and provided us with data and insight that helped us make the right decisions for our company and shareholders."

Keith Allman, President and CEO, Masco

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"We have engaged Rivel to execute our investment community perception studies for a number of years. Since Rivel literally created the practice, they have perfected how to get the best information and also have extensive benchmarking data to measure our results against, which has resulted in actionable feedback."

Kip Rupp, CFA, Vice President, Investor Relations, Quanta

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"Rivel provides great tools and insight for IROs and the C-suite, whether it's their high-quality perception studies or benchmarking data. I've found the team to be an objective and trusted resource for new ideas and to assess how we compare versus other corporate programs."

Shep Dunlap, Vice President, Investor Relations,
Mondelēz International

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"Rivel's investor audit provided first-class insight into the perception of Landsec from investors and other key stakeholders, and how those views compared across the sector and generally. A thorough, insightful, useful and valuable piece of work."

Robert Noel, Former CEO, Land Securities Group PLC

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"Premier has consistently engaged Rivel since shortly after our initial public offering in 2013. As a newly public company interacting with the investment community, Premier leveraged Rivel's experience, knowledge, and research to better understand and address market perceptions related to our company and our management team. Today, we continue to engage Rivel to periodically measure our progress against the benchmarks established in our initial and subsequent Rivel surveys. In addition, our investor relations team actively leverages Rivel's Executive Intelligence Council, not just for quick answers to tactical questions, but also for insights into emerging investor issues and perspectives, and for timely education on evolving best practices."

Craig McKasson, CFO, CAO and SVP, Premier

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"Henry Schein selected Rivel for our investor perception study work as they are the industry pioneer in this area. Rivel has built an outstanding reputation for building trust with the Street and delivering valuable feedback from both existing and prospective investors. Importantly, they have spent the time to get to know our business so they can provide thoughtful and actionable insights based on study feedback. Their input has helped us to objectively consider our messaging as we endeavor to improve investor and analyst engagement."

Carolynne Borders, Vice President, Investor Relations, Henry Schein

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"Dow has had a long and valuable partnership with Rivel. Our most valuable work together has included multiple perception studies, which we find both informative and actionable. The Rivel perception studies are always comprehensive and candid. They identify what investors like about our execution, as well as tangible areas for improvement. Simply put, Rivel perception studies have been one of the most insightful views into how our shareholders think and what they expect from us."

Howard Ungerleider, President and CFO, Dow

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"Rivel's perception study allowed us to reach out to a wide array of investors, in particular in the United States, and to assess precisely how they interpreted the different strategic priorities outlined in our 2022 Medium Term Plan."

Jérôme Grivet, Deputy General Manager and CFO, Crédit Agricole

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"Ansys has partnered with the Rivel team for over a decade, conducting investor perception studies, working with their governance group and as part of the Executive Intelligence Council. We have always valued the data and unique insights that they deliver in their work product. Most importantly, we value the quality and the experience of the team who have supported us over many years. We consider Rivel part of our success."

Maria Shields, Senior VP and CFO, Ansys

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"Rivel's ability to provide a truly comparable investor perception study is highly valuable. Their consistent data across hundreds of companies, including dozens in our space, gives us a relevant and reliable read on where we stand with investors. Without this credible baseline, an investor survey would hold little value."

Todd Garner, Executive VP & CFO, CONMED

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"We have used Rivel on a number of occasions to carry out a perception study on our behalf. The purpose of the study was to garner insights into how investors, both current and potential, view Smurfit Kappa. By looking at the appeal of SKG to the investment community, but also what challenges they perceived to exist for the Group, the study helped direct the focus of key messages.

The team at Rivel were fully engaged, took time to understand our business, and were fully able to contextualise the right questions and answers. In many instances, the results reaffirmed the view that we held and in others highlighted areas where we could improve our messaging or interactions with the investment community. The study also threw up some interesting insights we would have not have been able to collate through our own channels. The value of performing multi-year studies enables us to understand the evolution of investor perceptions and the effects that significant events from the intervening period have had on investor thinking."

Ken Bowles, Group Chief Financial Officer, Smurfit Kappa

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